Background
SBAB is a Swedish bank providing products within B2B and B2C lending and savings.
Challenge
SBAB’s loan process for B2B customer was heavily dependent on manual steps and getting a complete overview of a customer required searching in several systems.
Solution/Results
In the product ownership capacity, Polar Cape helped SBAB in creating the road map and backlog, prioritized on business value and company targets.
In the acceptance test lead capacity, Polar Cape defined the quality assurance strategy and helped SBAB in launching a new high quality and robust service for B2B customers.